INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Your shipping speed is dependent on the method you select based on the details below. Standard shipping typically takes 5 – 7 business days, excluding weekends and federally observed holidays. If your order shows delivered, and you still haven’t received it, please allow for the full length of the shipment method you paid for ie: If you paid for 5-7 business day shipping, please allow until the 7th day before reaching out.

It’s a top priority for us to process and ship your orders as quickly as possible, so that you get them in the shortest amount of time. Therefore, as soon as your order is placed, we can not process any cancellations. Your order is sent directly to our in-house fulfillment center where processing starts immediately.

Due to this, we are unfortunately unable to process any cancellations or modifications at this time. We urge you to please review your orders for accuracy thoroughly before completing them, including your “ship to” address.

We apologize greatly for any inconvenience that this may cause you at this time.

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